Notifications - App

This article explains how to manage your notifications from a mobile device (App).

 

Note: Archived notifications cannot be accessed on the App.

Notifications on the App

  • On the App a user can view non-archived notifications in the Notification list bell-icon-red. Users can see all their Unread and Read notifications that are less than 30 days old.
  • At the top of the Notifications list is the option to Show unread only or Show all.
  • To open an individual message on the App, click on the 3-dot-png-1 menu to the right of the message or do a long press on the message. The message will open at the bottom of your screen.

    Messages can be actioned as follows:
    • Mark as Read/Mark as Unread toggle - this will remove/replace the Green dot indicating the message has/has not been read
    • Archive - this will remove the notification from the active notifications list.