Near Miss and Incidents Overview
Reporting a Near Miss or Incident can be done within the Desktop or App. Staff can easily provide information about an Incident. Key staff are notified when a report is submitted, so risks and any safety concerns can be addressed as soon as possible.
Near Miss
A near miss is when something happens that didn't result in an injury, illness, or damage but had the potential to.
Reporting near misses is an important action for staff to do. It helps businesses develop or improve their processes or procedures. Having these in place are crucial in reducing the risk of another near miss occurring, or it becoming serious and resulting in an incident, injury or fatality.
Incident
An incident is when something happens that did result in an injury, illness or damage.
Reporting incidents is just as important for the business. It enables the business to identify how the incident occurred and what can be done to prevent it happening again, or resulting in a more serious injury, illness or fatality.
Near Miss and Incident Reports can be started on the Desktop or App, but need to be investigated on the Desktop.